Return Policy
Welcome to AngamStore. This Return Policy outlines our guidelines for returning and exchanging products purchased from our online e-commerce platform based in Bhagalpur.
By making a purchase and using our Service, you agree to adhere to the terms described in this Return Policy. If you do not agree with these terms, please refrain from using our Service.
1. Returns and Exchanges:
a. We accept returns and exchanges within 7 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
b. Some products, Products that are marked as non-returnable on the product page, are not eligible for return or exchange. Please carefully review the product description before making a purchase.
2. How to Initiate a Return or Exchange:
a. To initiate a return or exchange, please contact us on angamstore20@gmail.com we will arrange for a pickup of the product from your location.
b. Please include your order number and a detailed reason for the return or exchange request.
3. Refunds:
a. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
b. If approved, your refund will be processed to the original payment method within 7 business days. Please note that shipping fees and any applicable taxes are non-refundable.
4. Return Shipping:
a. Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as receiving a defective or incorrect item.
b. We recommend using a trackable shipping method and obtaining a shipping receipt as proof of return.
5. Damaged or Defective Items:
a. If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions on how to return the item and arrange for a replacement or refund.
6. Cancellations:
a. If you wish to cancel your order, please contact within 12 hour after placing the order. If your order has not yet been processed or shipped, we will cancel the order and issue a refund.
7. Additional Information:
a. We reserve the right to refuse returns or exchanges that do not comply with our Return Policy.
b. Any items returned without prior authorization or not in compliance with this Return Policy may be subject to additional fees or denial of the return.